Return & Refund Policy

Return & Refund Policy

We want you to be completely satisfied with your purchase.

Returns
• Products can be returned within 7 days of delivery.
• Items must be unused, in original packaging, and with proof of purchase.
• Certain items like perishable goods or customized products are not eligible for return.

Refunds
• Once your return is received and inspected, we will notify you.
• Approved refunds will be processed to the original payment method within 5–7 business days.

Exchanges
• We replace items only if they are defective or damaged.

Return Process
1. Contact us at info@coredata.co.in with your order ID.
2. Our team will guide you through the return steps.
3. Ship the product to the provided return address.

Shipping Costs
• Return shipping costs are borne by the customer unless the product is defective.

Contact Us
For questions related to returns, email us at info@coredata.co.in.

What types of IoT devices do you sell?

We offer a wide range of IoT devices including smart sensors, trackers, gateways, controllers, energy meters, environmental monitoring devices, health monitoring devices, and industrial IoT solutions for residential, commercial, and industrial use.

Who can use your IoT products?

Our products are suitable for:

  • Home users
  • Businesses & enterprises
  • Industrial facilities
  • Smart city projects
  • Healthcare, agriculture, logistics, and energy sectors

Are your devices plug-and-play?

Most of our IoT devices are designed for easy installation and configuration. Some advanced or industrial devices may require basic technical knowledge or professional installation.

Do your IoT devices support mobile apps or dashboards?

Yes. Most devices support mobile apps, web dashboards, or cloud platforms for real-time monitoring, analytics, alerts, and reports.

Which connectivity options are supported?

Our devices support multiple connectivity technologies such as:

  • Wi-Fi
  • Cellular (2G/4G/LTE/NB-IoT)
  • LoRa / LoRaWAN
  • Bluetooth
  • Ethernet
    Connectivity support depends on the specific product.

Are your devices compatible with third-party platforms?

Many of our devices support integration with third-party platforms via APIs, MQTT, HTTP, or cloud services. Compatibility details are mentioned on individual product pages.

How can I place an order?

You can place orders directly through our website by selecting the product, adding it to your cart, and completing the checkout process.

Do your products come with a warranty?

Yes. All our IoT devices come with a standard warranty. Warranty duration varies by product and is mentioned on the product page.

What if my device is not working?

If your device is not functioning properly, please contact our support team. We will assist with troubleshooting, repair, or replacement as per warranty terms.

Do you provide technical support after purchase?

Yes. We offer post-purchase technical support via email, phone, or support tickets.